Customer Service
Our customer support team is based in Los Angeles and available seven days a week, ready to help whenever you need it. Whether you have a quick question or need detailed guidance, you’ll be working with real people who know our products inside and out and are genuinely invested in helping you get the most out of your space.
From technical questions and product recommendations to step-by-step assembly support, our team is here for it all. Customers consistently tell us how much they appreciate the clarity, patience, and follow-through they receive – because great products matter, but great support makes all the difference.
Our support line is open from 8:00 AM to 12:00 AM (midnight) Pacific Time (PT). Call us at 1(800)936-9115 to speak with a product specialist.
Email us anytime – day, night, or during your latest backyard renovation epiphany – and we’ll get back to you.
